Requirements for return;
1 Product to be returned
2 The invoice for the product to be returned (Along With All Copies)
1. Product to be returned
a- Products that are used, damaged, the original packaging of which has been damaged, lost resaleability, or are in a condition that can not be bought by another customer are not accepted.
b- The product to be returned must be delivered complete and undamaged together with standard accessories as delivered within 30 days.
2.The invoice for the product to be returned
a- The original and all copies of the invoice must be sent along with the product to be returned. Refunds are not accepted on prepaid products.
b- If the product you want to return is on behalf of the company, you must send it back with the invoice that the company has issued. Return receipt is required.
OTHER TERMS AND RETURN CARGO FEE
a- If the products / products you want to return are defective, the shipping fee is paid by our company, The shipping fee is paid by our company.
b- The returned product is first examined by Ruerules, The product will be processed on the day the product reaches us. Reflection period of return is at the initiative of your bank. Credit card refunds are reflected in the account within 10 days.
c- You can send the items you want to return with Yurtiçi Kargo free of charge.
SUBMISSION OF PRODUCTS TO BE RETURNED
The returnable item can only be picked up by the cargo companies that we deal with. Otherwise, the products that are eliminated by any cargo company will not be accepted for transportation.
The general return conditions are as follows;
a- Refunds should be made absolute with the original box and packaging.
b- The original box / packaging impaired (eg shipping label affixed on the original boxes and shipping boxes taped with tape products will not be accepted) Products that have lost the resaleability feature and are in a condition that can not be bought by another customer are not accepted.
c- With the product you want to return you must send a petition containing the original invoice (all copies of you) and the reason for the return.
d- If the products / products you want to return are defective, the shipping fee is paid by our company. Packages. In other cases, the shipping fee is yours.
CANCEL OF ORDER
Dear customers, you can cancel your orders that you gave wrong or abandoned. Sometimes the intensity of the e-mails are checked late. There is a possibility that the product has been cargoed. If the product is not cargoed during the cancellation process, the fee will be refunded by the method that you have already performed. If the product is given cargo, the cargo fee or fees will be deducted.
Product Return Address:
Yurtiçi Kargo Recipient Code : 291368256